Privacy Policy

Where we send your data

Visitor comments may be checked through an automated spam detection service.

  • We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
  • We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
  • We will give you the chance to refuse any marketing email from us.
  • The type of information we will collect about you includes:
    •  Your Name, Address
    •  Phone Number & Email Address.
  • The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
  • The personal information which we hold will be held securely in accordance with our internal security policy and the law.
  • We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
  • If you have any questions/comments about privacy, you should contact us.

 

Cancellation Policy

“Hoofa Fashion Accessories” believes in helping its customers as far as possible, and has, therefore, a liberal cancellation policy. Under this policy:

1. Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

2. There is no cancellation of orders placed under the Same Day Delivery category.

3. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 72 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
 
 

Return/ Refund Policy
We do not accept return and refund request.

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